EFFECT OF INTERNET BANKING, CREDIT INFORMATION SHARING ON CREDIT RISK OF SELECTED COMMERCIAL BANKS IN KENYA

Robert Wandu Kamau, Dr. Salome Musau

Abstract: Lending risk, the possibility of borrowers defaulting on loans, is a significant concern for financial institutions in Kenya. Financial institutions have been facing many challenges with high NPL ratios, indicating a concerning number of loan defaults. This has raised concern among different stakeholders in the sector. It’s also a concern for the CBK who is the regulator of banks in Kenya. The economy is driven by commercial banks and therefore any instability of the banking sector can lead to serious economic shock. Therefore, this study sought to investigate the effect of internet banking, credit information sharing on credit risk of selected commercial banks in Kenya. This research considered 39 Kenyan commercial banks operational from 2014-2023. Secondary data collected was summarized, coded, and tabulated using STATA 13. Random Effect Regression Model was used for estimation and findings revealed that internet banking significantly positively affected Kenyan commercial banks’ credit risk. This suggests that while credit information sharing plays an essential role in reducing credit risk, it may not substantially credit risk’s relationship with tech-driven financial services. The study concluded that while the rise of tech-driven financial services offers tremendous opportunities for increasing financial inclusion and convenience, it also presents challenges in terms of managing credit risk. Given that internet banking significantly influence credit risk, commercial banks should strengthen their risk management systems specific to digital platforms.

Keywords: Internet Banking, Credit Information Sharing, Credit Risk.

Title:  EFFECT OF INTERNET BANKING, CREDIT INFORMATION SHARING ON CREDIT RISK OF SELECTED COMMERCIAL BANKS IN KENYA

Author:  Robert Wandu Kamau, Dr. Salome Musau

International Journal of Social Science and Humanities Research 

ISSN 2348-3156 (Print), ISSN 2348-3164 (online)

Vol. 13, Issue 2, April 2025 - June 2025

Page No: 441-447

Research Publish Journals

Website: www.researchpublish.com

Published Date: 09-June-2025

DOI: https://doi.org/10.5281/zenodo.15608301

Vol. 13, Issue 2, April 2025 - June 2025

Citation
Share : Facebook Twitter Linked In

Citation
EFFECT OF INTERNET BANKING, CREDIT INFORMATION SHARING ON CREDIT RISK OF SELECTED COMMERCIAL BANKS IN KENYA by Robert Wandu Kamau, Dr. Salome Musau